Viewers / Browsers Affected:
Internet Explorer
- Standard Viewers
- Verge Viewer (Flash)
Safari (Desktop), iOS 5.0 and earlier
- Verge Viewer (HTML5)
While browsing your publication, a popup like this one appears when the reader clicks on "new window" links:
It will be necessary for the reader to "allow popups" before "new window" links will function. This message is due to security protocols with Internet Explorer and Apple Safari; unfortunately this is not something that can be corrected on our end. Here is what we have from Microsoft on this topic:
"Pop-up windows that are automatically launched through other objects, such as ActiveX controls or Macromedia Flash movies, are blocked by the Pop-up Blocker. There is no workaround. Note, however, that DHTML objects, such as hovering <DIVS> and rich media, can appear to be pop-up windows. These objects are not blocked by the Pop-up Blocker." [Source]
If you deem it important to avoid this error our recommendation would be to use a different type of link, such as a light box popup.
